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Users and Groups

This section allows you to create, delete, and manage users, guests, and groups, as well as their roles, permissions, visibility, and access information.


👤 Users

User management is handled through the Users section of the Administration module.
It allows you to create and delete users, as well as edit their identity, status, used storage space, and access information.

See the Users definition.

Sync-in user administration listSync-in user administration list
note

When a user is created, a personal storage space is automatically assigned, named after the user's login.

info

Login and email addresses are unique within a Sync-in instance.

warning

An account may be automatically disabled after too many consecutive authentication failures.

When creating or editing a user, the following actions are available:

  • Define or update account information (login, email, first name, last name, etc.)
  • Enable or disable the account
  • Disable two-factor authentication (when a user no longer has access to their authentication method)
  • Grant or revoke administrator status
  • Set or update the password
  • Manage access or admin permissions
  • Set group membership
Sync-in user permissions configurationSync-in user permissions configuration
info

Permissions assigned directly to a user are combined with those inherited from groups. They are therefore cumulative.


👥 Guests

Guest management is handled from the Users section of the Administration module, by clicking the Guests button to switch to the guest view.

See the Guests definition.

Sync-in guest account administration listSync-in guest account administration list

When creating or editing a guest, the following actions are available:

  • Define or update account information (login, email, first name, last name, etc.)
  • Enable or disable the account
  • Set or update the password
  • Manage the managers responsible for the guest
note

When a guest is created, no personal storage space is created.

info

Unlike users, guest permissions cannot be configured.


🧑‍🏫 User Groups

User group management is available from the Groups section of the Administration module.

See the User Groups definition.

When creating or editing a user group, the following actions are possible:

  • Set the name and a description
  • Choose the visibility level
  • Assign a parent group if the structure is nested
  • Assign access permissions

Visibility

Each group can be configured with one of the following visibility levels:

  • Visible (default): all users can see this group and its members, even if they're not part of it.
  • Private: only members can see the group and its members. (Default for personal groups)
  • Isolated: the group is completely hidden; members can't see the group or each other.
info

By default, a regular user without a group is visible to everyone. This can be changed with applications.users.showUngroupedUsers in the server configuration.

User visibility rules

User visibility is computed from the current user's allowed users and groups:

  • Regular users are visible when they belong to a group visible to the current user.
  • Regular users without any group are visible only when showUngroupedUsers is enabled. Guest accounts are excluded from this global visibility.
  • Guest accounts are persistent external collaborator accounts. They are visible to their managers and to members of personal groups where they are involved.
  • Guest accounts do not receive the global ungrouped-user visibility branch and cannot use it to see regular users without groups.
  • Guest link accounts are temporary accounts attached to public links. They are isolated from user and group visibility lists.

For restricted deployments, prefer private or isolated groups and disable showUngroupedUsers if users without groups must not be discoverable.

Management

While browsing groups, it's possible to add or remove members or subgroups, as well as manage managers.

info

User groups can be organized as a flat structure or as nested groups (a group can contain other groups), to accurately reflect your organization's hierarchy or roles.

warning

Subgroups do not inherit permissions from their parent groups. Each group manages its own permissions independently of its position in the hierarchy.


👨‍👩‍👧‍👦 Personal Groups

Personal group management is done through the Groups section of the Administration module by clicking on the Personal Groups button to switch views.

See the Personal Groups definition.

When creating or editing a personal group, only the name and description can be set.

Visibility

By default, personal groups are configured as Private.

Management

Management works the same as for user groups.

warning

Personal groups do not support nesting: they cannot include other groups. They grant no permissions; their sole purpose is to facilitate collaboration.